Flagstaff Medical Center

Contact Details

We were traveling home when my husband got sick from low oxygen levels. He is already sick, so this was very scary. The people that work here went above and beyond anything I've seen. They helped us, and took excellent care of my husband. They got oxygen for us for our trip, made an itinerary. We really like this hospital. Kudos to the staff!!!!!

I had cervical spine surgery there on 6-18-2018. Dr Ritland did a great surgery and my bad headaches have stopped. From pre-op to recovery to one night stay, I was treated great. FMC is also dedicated to stopping infections from stays, and they really made a believer of me. I would use and recommend them.

Sergio.. we want OLD SCHOOL DANCE ..... and I guarantee u will have a full class ❤️.

I'm going to give surgical services/pre-op area and recovery room 5 Stars as they were great with us and my son who was having surgery. Day shift in the PICU was an amazing experience(on April 24th, 2018) but unfortunately when they left we got stuck with nurses who didn't really seem to care. One of the nurses the next day made us wait an hour for medication my son needed and then made us wait forever it seemed to be discharged. Very disappointed in the house keeping staff, my son had finally fallen asleep and she came in without asking. She flushed the toilet and made all types of noise and this led to my son waking up screaming. We were pissed to say the least however day shift made it up to us by giving us 10$ to spend at the cafeteria which we appreciated. Also, room service was kind of rude too and they were iffy about the food(didn't really want to give us a guest meal), overall our experience was ok and it would have been better if the issues I mentioned hadn't happened.

Fantastic ICU, trauma, and subspecialists. Nurses and staff are wonderful, attentive and caring. Highly recommend.

We were vacationing in Williams, Arizona when my husband became ill. We were transferred by ambulance to Flagstaff Medical Center. I can not express in words how wonderful this hospital was to us. The doctors, nurse's and staff were all so caring and attentive to my husband's needs. Being away from home, I was scared and upset. They were compassionate and caring. I felt my husband received the best care possible. Thank you from the bottom of my heart.

Doctors and Emergency Medical Personnel from the Emergency Department too Surgery were caring, polite and made both my wife and myself feel very comfortable. What I saw that bothered me was a not so clean environment. The floor was dirty in my wife's room and after 24 hours the made the bed for the patient that checked out do they could put another person in the bed but no sanitation efforts were made. The mopped that part of the floor but failed to sanatixze the bed rails sink or any places the gormer patient may have touched. Trashcans were over full everywhere you went from room, hallway, restrooms. And waiting roomd. Saw plenty of environmental workers pushing carts but doing nothing. Hand towel, paper towel rolls, dinks, door knobs and areas too numerous to name should constantly be sanitized and sanitation and environmental workers should be supervised. I run a business and insist that the building desks kitchen restrooms hsllesys etc be cleaned.great cafeteria ate all my meals here and the only time I had a not so good meal was a double hamburger. The lettuce waz wilted and the parties were reheated but remained not so hot. Again thanks for all you did for my wife.

My dad is in the hospital. I am in Co but hearing of how awesome the care is. It is such a relief knowing he is getting great care.

They have the professional competence to thoroughly and clearly explain the conditions they found, the treatment options and risks, and the reasons for their proposed plan with the precautions they would take to minimize the risk. The entire staff was very professional.

The passion the staff shows is second to none. Made me feel like I was important.

I was hospitalized (on the 3-West wing -in Room 3706) for the first time (after a horseback riding accident -requiring leg surgery and a 5 day stay) the week of 11/11/2017. I want to thank all the wonderful staff for EXCELLENT & AMAZING care. Everyone from the doctors, nurses, patient care techs, nursing students and food service people made me feel cared about. They were professional, warm, friendly and caring. I felt very well taken care of and everyone made me feel as if I was the only patient there. I have been in/around hospitals in the past (when relatives were ill, etc) and I know that the care was not a good as what I received. I can not tell you how much I appreciate it especially since I was mostly alone (no family here and I had the accident near Flagstaff but live in Phoenix) and my husband had to drive back and forth. I hope I don't have to ever be hospitalized again because if I am not at Flagstaff Medical Center I don't it is going to be as good of an experience. Anyway, I would like to specifically thank Dr. Brandon Clark, Dr. Amber Randall, Dr. Richard Hays, Dr. Mark Mellinger, Michael Browne PA-C, the hospital discharge social worker, Nurses Sarah, Maddie, Jessica, Whitney, Gretchen, Angelica...and all the others whose names I can not remember -so very sorry!! Thank you for all you do!!! You are ALL so very special. I will pay the kindness forward....

The hospital in Flagstaff offers excellent services from emergency and trauma care to surgical services. They have a team of more than 3,000 doctors, nurses and other experts. They are committed to meeting the needs and exceeding the expectations of patients and generally deliver. They are dedicated to community health solutions in Flagstaff and throughout Northern Arizona. They have free handicap parking and accessibility throughout the hospital.

Had all four of my kids here. Our last one was a nightmare, they thought they left a sponge in my wife. They are expensive also, about double the cost as having a child in Phx. Service definitely went down.

My husband and I are very thrilled to say our experiences with Flagstaff Medical Center have always been excellent. We have dealt with this hospital off and on for over 13 years. These past 5 have been moreso. We live just outside of Holbrook and we have traveled up there because they have one of the best facilities and medical staff around. I highly recommend this hospital. Now, the ER is a different story. Last time I was there, it took hours for them to care for me because it is so under-staffed. It only had 1 nurse on duty when I was there and she was being run raggedly. The office staff was not cordial nor sympathetic to my needs. Thank goodness it wasn't crowded that evening. I was there over 4 hours. I can imagine the wait I would have had if it were busy. I highly recommend the hospital but not the ER.

Dr. Rodda had been highly recommended by a family member. And the trip into Flag was well worth it. They never tried to upsell (I have minor eyetooth issues) and the staff treated me with great respect. Couldn't be happier

I'm very grateful for the care I received here. Everyone was kind, professional and attentive especially my nurse that night. The doctors were great helping me find resources and info regarding my condition. Thank you so much to everyone there in my time of need.

I appreciate the AH-BHS Unit staff that assisted me in 10/2014. Thank you.

I had total knee replacement on 7-6-17 I can't express it enough from the surgeons, nurses pt and everyone else gave me and took very great care right down to the dining people and even the cleaning people did a great job thank you very much for all the you all so very much for great care....your patient gene f

I love this hospital.. My mom went and had a knee replacement and they let me stay with her the whole time she was there.. They even gave me a bed to sleep in and towels and soap to shower.. They treated us like family and the food omg exceptional.. This is for the 3rd floor north

While vacationing, my husband began having chest pain. We stopped at this hospital and within 10 minutes he was in the cath lab. Every staff here was exceptional. We were over a thousand miles from home, but we felt like we were with family. Thanks to all the staff we were once again on our way. Kathy Willoughby Shawnee, Oklahoma.

Everyone here was very polite. From the front desk to the nurse and the doctor and even the medical biller I spoke to over the phone! The doctor was very knowledgeable and explained to me why I was feeling pain and told me approximately when I would be feeling better (he was right on the mark). This hospital was so much better than the one close to my house I was surpised that a hospital visit could actually be pleasant. Everyone here seemed to actually care for me and the wait was no more than 15 minutes possibly even less than that. The only negative thing was that there were no pharmacies open in the entire city, but that's not the hospitals fault.

My elderly father has been hospitalized several times over the past few years, incuding Behavioral Health, and continues to receive out patient treatment. I am consistently amazed at the level and quality of care, and the caring staff. I live in a large city and seldom find this in our huge hospitals. Thank you Flagstaff Medical Center!

The day shifts are very helpful and caring. The only night shift was very helpful and caring was Janelle who went to another site.

Suzanne Motsinger PT, DPT, CSCS, CWS CERTIFIED WOUND SPECIALIST She is Amazing! With her help and expertise in my 83 year old Mothers care. What a professional Woman & Doctor! In dealing with many doctors during my Mothers care it was Suzanne that was able to get Mothers health back in order when it became problematic. She knew what need to be done regarding Mothers care. With that information I was able to stay on top of things to get my Mother the correct care! My family in forever in you debt Suzanne! Thank you for doing your best! And you did it straightforward and professional. While being humble and making us feel comfortable. You and your team are the perfect example of a GREAT Professional team!!!! Flagstaff hospital, you should be honored to have her..

My Husband Mark is currently in ICU, I am so pleased by the treatment he is getting. Simply put the best care, and the staff is stellar. I love the ICU staff.

I've been to the ER and the actual hospital and while the staff has always been kind and helpful the price for medical care is outrageous!

Great service! I got into a snowboard accident and i came here. They took care of me so well ! If every hospital was like this one in the whole country there would be less sick people for sure. Thank u all for your help!

We are from the SF Bay Area and were visiting our son, a Freshman at Northern Arizona University. My wife experienced a medical emergency this past Thu-10/27, during an evening music performance on campus. Our son was able to get help quickly through the professor who contacted campus police and local EMT. My wife was treated as a potential stroke patient given her symptoms - both the ER and CCU teams at Flagstaff Medical were thorough making sure they covered all the bases to help her recover as quickly as possible from this event. She was released on Sat-10/29, allowing us to fly back home this past Sunday. We just got a call from the hospital this morning, Tue-11/01, to make sure my wife's recovery is going well and checking to see that she will have follow-up visits with her primary care physician and neurologist. This was a positive experience for us and we definitely appreciated how professional, friendly and comforting all of the staff were. A special shout out to the ER Nurse - Andy; and to the CCU Nurse - Lyndie for being available to answer all of our questions and being so attentive to my wife.